Responsible gambling

We want playing to stay entertaining and within your means. Our games and communications are designed to be fair and transparent, we never target minors, and we never present gambling as a way to make money or solve financial problems. Our staff are trained in responsible gambling, and our tools put you in control of how, when and how much you play. Responsible gambling is built into the product, not bolted on.

From your account you can set daily, weekly or monthly deposit limits and a daily time limit. Limits take effect immediately. A request to increase or remove a limit only applies after a cooling-off period, so a decision in the moment can't override one you made calmly. Setting a limit is one of the most effective ways to keep play on track.

You can turn on reality-check reminders that tell you how long you've been playing, and you can review your complete deposit, withdrawal and play history at any time from your account. Seeing your activity clearly helps you make informed choices and stay aware of time and spend.

Need to step away? You can take a short break or self-exclude for 24 hours, 7 days, 30 days or six months directly from your account. During self-exclusion you cannot play, and we suspend promotional communications. You may also register with your province's self-exclusion program for broader coverage. Self-exclusion is a positive step many players use to reset their relationship with play.

Each of our key safer-play tools has its own detailed page. Visit Gambling Limits at /responsible-gaming/limits/ to set deposit and time limits; Breaks at /responsible-gaming/breaks/ to take a short time-out; and Self-Exclusion at /responsible-gaming/self-exclusion/ for a stronger pause. You can reach all three from the Responsible gambling menu in the footer and the sidebar.

It may be time to pause if you are spending more time or money than you intended; chasing losses; borrowing money to play; hiding your play from family or friends; feeling anxious, irritable or low when not playing; or letting gambling affect work, studies, sleep or relationships. If any of this feels familiar, support is available and effective.

A few honest questions can help: Do you gamble to escape worry or low mood? Have you tried to cut back and found it hard? Do you bet more to feel the same excitement? Have you lied about your gambling? Answering yes to any of these is a sign to use our tools or seek support. A confidential self-assessment is also available through the provincial helpline.

Games of chance have no memory: past results don't change the odds of the next draw, and there is no system or 'lucky streak' that improves them. A near miss is still a loss. The longer you play, the more the built-in odds favour the game. Understanding this helps keep play in perspective — as entertainment, with an expected cost, not a source of income.

Treat gambling as entertainment, not income. Set a budget before you start and stick to it. Only play with money you can afford to lose. Don't chase losses or play to escape stress. Balance gambling with other activities, take regular breaks, and never gamble while under the influence or upset. Decide in advance how much time and money is reasonable for you.

You must be of legal age to hold an account or play. We verify age at registration and may re-verify at any time. If you share a device, please use password protection and parental-control software to keep gambling content away from anyone under the legal age. Never let a minor play under your account, and store your credentials securely.

Our advertising and promotions follow the responsible-gambling standards that apply in your province. We do not target minors or self-excluded people, we do not use language such as 'risk-free' or promises of income, and we present any bonus or inducement responsibly and only to audiences who have opted in. Countdowns and 'tickets left' indicators are informational, not pressure to play.

Problem gambling affects people close to the player too. If someone you care about is struggling, you can encourage them to use these tools, set limits together, and reach out to the provincial helpline, which also supports family members. You are not alone, and help is confidential and free.

If gambling is becoming a problem for you or someone you know, free and confidential help is available 24/7 through your provincial helpline shown at the bottom of every page. You can also speak with your doctor or a local support service. Reaching out is a sign of strength, and support works.